Contact information

We love hearing from our community! Whether you have a question about our handmade pet beds, need assistance with your order, or want advice on picking the perfect color for your furry friend, our team is here to help.

Please feel free to reach out to us through any of the channels below:

  • Customer Support Email: support@fluffyloft.shop

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CET)

  • Response Time: We strive to respond to all inquiries within 24 to 48 hours.

🏢 Store & Workshop Address

Our products are lovingly handcrafted and shipped directly from our central workshop located in Poland:

  • Brand Name: FluffyLoft

  • Website: fluffyloft.shop

  • Location: Bogunki 3, 02-692 Warszawa, Poland.